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Lakshmi, Saraswati And Wealth


wealthymatters

The common belief is that Lakshmi (goddess of wealth) and Saraswati (goddess of knowledge) always fight and avoid staying in the same place. This is based on the observation that rich businessmen tend to be uneducated and educated people tend to be poor. This is also based on the assumption that Saraswati is the goddess of education, learning and training. This understanding of Saraswati is rather pedestrian, and lacks insight. Read more of this post

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A Top Indian Blog !


wealthymattersWealthymatters is now apparently considered a Top Indian blog .

I was quite oblivious to this development. It was a potential advertiser who actually brought this distinction to my notice!

I guess advertisers these days really do know more about us, than we do ourselves!

You Are What You Read


11% of rich people read for entertainment, compared to 79% of poor

85% of rich people read two or more education, career-related, or self-improvement books per month, compared to 15% of poor

94% of rich people read news publications including newspapers and blogs, compared to 11% of poor people

            -Tom Corley, the author of Rich Habits: The Daily Success Habits Of Wealthy Individuals 

 

Improving Customer Service Platforms


wealthymattersA company’s reputation is often established through customer service. People that spend their money on products or services expect to have the chance to leave feedback. In modern times, there are several forms of communication that are used between customers and representatives of a business. Traditional phone based customer service is still quite effective. Clients enjoy the opportunity to chat with courteous agents that may answer a variety of questions and address other concerns. It is important for the agents to develop proper phone etiquette when answering phone calls.

When a customer service agent picks up the phone, he or she must use a polite greeting. For example, adult customers should be addressed as sir or misses depending upon the gender of course. Young ladies should be addressed as miss by the customer service representative. Even when a problem is resolved by phone, the agent should keep on making sure that no other issues exist. For instance, it is common to ask if the customer has any other concerns or comments about anything else. After an issue is completely resolved, a customer service agent should use an appropriate farewell. It is also customary to repeat the company’s name before a customer hangs up. This way, patrons end the phone call with a positive image of a business that has just resolved some issues. Read more of this post

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