Hotel Saravana Bhavan And Steve Jobs

WealthymattersHere is a nice story I found in Quora. Enjoy!

About five years ago, one evening, just as I had sat down with my wife and daughter at Saravana Bhavan, a South Indian vegetarian restaurant in Sunnyvale, in walked Steve Jobs with his wife and son. They sat down on the table behind us. It was a busy school night and the place was packed with loud kids and hungry Indians vying for attention of the woefully inadequate staff. Like the clientele at this hangout – mostly Indian techies looking for cheap but authentic food – the staff is also authentic Indian: many speak limited English only and are not aware of the rich and famous of the Silicon Valley.

So, it was with great amusement, we watched Steve raise his hand several times to attract the attention of the waiter, who summarily ignored him. As the only white guy in the restaurant, we thought he would be instantly recognized and served with special attention. Instead, he had the worst table in the house. A bored waiter passed plastic menu cards at his family without giving a second glance. Eventually, he did get served with the mass efficiency of an overworked staff. And, no one bothered him during his dinner either.

My wife and I observed in awe as Steve and his family enjoyed a quiet meal in the riotous, inexpensive place in the heart of Silicon Valley. It dawned on us that no one in the restaurant had recognized Steve in his low key attire and a stubble. At the end, when no one came to his table to present the check, Steve rose up, dropped a few cash notes on the table and walked out, as the server wiped his table.

Just then, the manager walked by, and I asked him, “Did you know that was Steve Jobs?”. He smiled and gave me the Indian head shake – a cross between yes and no. To this day, I don’t know what he meant.

About Keerthika Singaravel

4 Responses to Hotel Saravana Bhavan And Steve Jobs

  1. Alex Jones says:

    Regardless of who the customer is they deserve a high standard of customer service in my opinion.

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